Privacy Policy

Arzonet (“we”, “our”, or “us”) provides communication, customer engagement, and messaging infrastructure tools for businesses, educational organizations, and professional entities. This Privacy Policy explains how we collect, use, process, and protect information when you use our platform, applications, websites, APIs, and related services.

1. Information We Collect

We may collect information including:

• Name, organization name, and contact details
• Account credentials and authentication information
• Billing and transaction information
• Domain, sender identity, and business verification details
• Communication content processed through our platform
• Usage logs, IP addresses, browser/device information, and analytics data

2. How We Use Information

We use collected information to:

• Provide, maintain, and improve our services
• Authenticate users and secure accounts
• Enable business communication workflows
• Monitor platform reliability, abuse, fraud, and unauthorized activity
• Comply with applicable laws, regulations, and platform policies
• Provide customer support and technical assistance

3. Acceptable Use & Compliance

Arzonet strictly prohibits the use of its platform for:

• Spam or unsolicited communications
• Purchased, scraped, rented, or third-party contact lists
• Phishing, deceptive practices, or fraudulent activity
• Malware distribution or harmful content
• Illegal, abusive, or misleading communications
• Violations of Meta, AWS, or third-party platform policies

Customers are solely responsible for ensuring they have obtained appropriate consent and legal authorization before communicating with recipients through our services.

We reserve the right to monitor usage patterns, suspend accounts, remove content, or terminate services for activities that violate our policies, harm platform reputation, or negatively impact delivery infrastructure and service providers.

4. Data Protection & Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, misuse, disclosure, alteration, or destruction.

Security measures may include encrypted connections, access controls, activity monitoring, and infrastructure-level protections. However, no method of electronic transmission or storage is completely secure.

5. Third-Party Services

Our platform may integrate with third-party providers and infrastructure partners including cloud providers, communication platforms, analytics tools, payment processors, and authentication providers.

Use of such services may also be subject to the respective third-party privacy policies and terms.

6. Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain platform integrity and security.

7. User Rights

Depending on applicable laws and jurisdiction, users may have rights to access, update, correct, or request deletion of their personal data.

8. Policy Updates

We may update this Privacy Policy periodically. Continued use of the platform after changes become effective constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, contact us at:

privacy@arzonet.com